So I have a little members area that requires email confirmation to activate an account. To me, it seems like no big deal, everyone does this–it’s a standard thing that protects a webmaster from automated sign ups by “bad guys”.
One of the trends I’ve been seeing lately, however, is responses back to my confirmation emails from third-party spam-blocking services such as Spam Arrest (no link for you, pain in the tush). For those not aware, these services typically require manual intervention on the sender’s behalf, usually in the form of a captcha. The last thing I want to be doing to get you my software, demos and freebies is to fill out a captcha on your behalf. Sorry, but the customer experience has to end somewhere. 
I’ve been working on integrating a newsletter/mailing list system, but it’s extremely frustrating and offputting to automatically be thrown into the spam folder of Yahoo and Hotmail accounts–for no reason, even…my mail server isn’t blacklisted anywhere. Typically when I communicate with customers, I use my gmail account since it’s just easier than having to worry about whether my email is gonna make it or not.
Oh well, tis the life, I guess!
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